Frequently Asked Questions

Last Updated: February 1, 2026

General Information

What Am I Paying For?

For $99/month we provide your domain, hosting, and a complete website (design + development). You also get unlimited updates and managed security, backups, CDN and performance.

What Is Your Refund Policy?

All new subscriptions include a 30-day money-back guarantee. We’ll issue a full refund if you’re not satisfied, no hassle, no hard feelings.

Do I Have To Sign A Contract?

No contracts, no commitment. Your Adore Systems subscription runs month-to-month. Stay as long as you love it, cancel anytime.

Are There Any Extra Or Hidden Fees?

No hidden fees. No setup costs. No contracts. What you see is exactly what you pay. Simple, transparent, and all-inclusive.

Where is Adore Systems located?

We are proudly headquartered in Los Angeles, California. While we are based in the US, our cloud infrastructure allows us to serve clients globally with enterprise-grade speed and reliability.

What industries do you specialize in?

We build websites for all industries, but our specific features (like Booking, Before & After Sliders, and Pricing Calculators) make us a perfect fit for:

Service Businesses: Salons, Spas, Clinics, and Medical offices.
Home Services: Contractors, Landscapers, HVAC, and Cleaning services.
Local Retail: Boutiques, Showrooms, and Pop-up shops.

How do I get started?

The best way to start is to Request a Demo on our homepage. We will walk you through the platform, answer any questions, and help you choose the right plan. Once you subscribe, our team begins the design process immediately.

Do I need to provide the text and images?

If you have text and photos ready, we will use them! If not, we provide professional placeholder copy based on your industry to get you started. We also have access to a library of high-quality stock photography that we can use at no extra cost to make your site look professional immediately.

What is the process after I sign up?

It is simple:

Onboarding: You fill out a short form about your business details and style preferences.
Design: Our team builds the first draft of your site (approx. 7 days).
Review: You review the site and request any edits.
Launch: Once you give the thumbs up, we connect your domain and go live!

How is Adore Systems different from Wix, Squarespace, or Shopify?

Unlike DIY builders (like Wix or Squarespace) where you have to design, build, and fix everything yourself, Adore Systems is fully managed. We do the design, development, and technical maintenance for you. You get the quality of a custom agency website with the low monthly price of a DIY builder.

How is Adore Systems different from a traditional Design Agency?

Traditional agencies charge $5,000–$10,000 upfront and often leave you with a website you can't update. Adore Systems charges $0 upfront and a flat monthly fee. We also include unlimited updates, hosting, and security, so you never have to pay a developer hourly fees again.

What technology stack does Adore Systems use?

We build on a modern, high-performance stack including React and Next.js technology (the same tech used by Netflix and Uber) to ensure your site is faster than standard WordPress sites.

Who creates the designs? Is it AI?

All designs are created by human expert designers based in the US. While we use AI tools to assist with coding and optimization, the creative strategy and visual design are 100% human-crafted to match your unique brand.

How is Adore Systems rated by customers?

We are rated 5.0 out of 5 stars by over 126+ satisfied businesses. Our clients consistently praise our responsiveness, design quality, and the ease of our "done-for-you" service. (See our reviews page or homepage for verified testimonials). Read About Us Here: https://adoresystems.com/about-adore-systems

Here are a few recent verified testimonials:

"Incredible attention to detail." — Sarah J., Salon Owner
- "I was hesitant to switch from WordPress, but the Adore Systems team made it seamless. My bookings increased by 30% in the first month. The 'done-for-you' service is exactly what I needed."
"Best decision for my local business." — Mike T., Contractor
- "The Service Area map Adore Systems added helped me rank in neighboring cities. I don't have to touch the website; I just email them updates and it's done in minutes."
"Faster than my old agency." — Jessica L., Boutique Owner
- "I used to pay $100/hour for updates. Now it's all included. Adore Systems support team in LA is super responsive and actually picks up the phone."

Are you hiring?

We are always looking for talented designers and developers to join our Los Angeles team. You can view our open positions on our Careers page or email your portfolio directly to careers@adoresystems.com.

When was Adore Systems founded?

Adore Systems was founded to help small businesses compete with major brands. We saw that local businesses were stuck between expensive agencies ($10k+) and frustrating DIY builders. We built Adore Systems to bridge that gap with a fully managed subscription service.

What is the Adore Systems mission?

Our mission is to provide "Enterprise-Grade Web Design for Everyone." We believe every business, regardless of size, deserves a website that is secure, fast (99.9% uptime), and powered by modern technology (React/Next.js).

Pricing & Plans

What features are included in every Adore Systems website plan?

All of our pricing plans, regardless of tier, include the following core services to ensure your website is secure and functional:

Domain & Hosting: Fully managed hosting and domain setup.
Design & Development: Professional site construction.
Updates & Maintenance: Ongoing technical support.

What is included in the Starter Plan?

The Starter Plan is priced at $99/month. It is designed for businesses needing a fundamental online presence.

Capacity: 1-5 Pages.
Marketing: Basic SEO setup.
Sales: Standard Payment Integrations.
Key Features: Live Chat, Reviews Display, Social Media Feeds, and Website Notifications/Popups.
Who is this for? This plan is ideal for small local businesses or portfolios that need a professional look without complex functionality.

How much is the Growth Plan and what does it include?

The Growth Plan costs $199/month. It includes everything in the Starter Plan, plus expanded capabilities for growing businesses:

Capacity: 5-10 Pages.
Marketing: Enhanced SEO for better visibility.
Data: Advanced Analytics Integrations.
Key Features: Blogging platform, Gift Card system, Event Calendars, "Before & After" image sliders, and a full Booking & Appointments system.
Who is this for? This plan is recommended for service-based businesses (like salons, clinics, or consultants) that need to accept appointments or display active content.

What features come with the Scale Plan?

The Scale Plan is our most comprehensive package at $299/month. It includes all features from the Starter and Growth plans, with maximum power for large operations:

Capacity: Unlimited Pages.
Marketing: Advanced SEO and full Email Marketing tools.
Integrations: Advanced Marketing Integrations.
Key Features: AI Chatbot, Accessibility tools, Website Translator, Service Area & Store Location Maps, and a custom Pricing Calculator.
Who is this for? This plan is best for large organizations, franchises, or high-traffic sites that need automation and advanced user tools.

Features

How many languages can the Website Translator handle?

Our Website Translator tool supports 130+ languages. It automatically detects your visitor's preferred language and translates your content instantly, helping you reach a global audience without manual work.

Does the Live Chat work when I am offline?

Yes. Our Live Chat system includes Offline Message Collection. If you or your team are unavailable, the system captures the visitor's inquiry and contact details so you can follow up as soon as you are back online.

Is the "Pricing Calculator" customizable?

Yes. The Pricing Calculator is fully customizable with your specific services and rates. It is an excellent tool for Home Service businesses (like maids or movers) to give customers instant quotes based on square footage, hours, or room counts.

How does the AI Chatbot know about my business?

We train the AI specifically on your website's content, services, and past customer interactions. You do not need to program anything. As your website grows, the AI learns new information automatically to provide accurate, business-specific answers 24/7.

Will my website be accessible for users with disabilities?

Yes. Our Scale Plan includes a dedicated Accessibility Suite that improves navigation for all users. It provides keyboard support, adjustable text size, contrast controls, and screen reader compatibility to help meet accessibility standards.

Do I get a dashboard to view my website's performance?

Yes. You will have access to a client portal/dashboard where you can view key metrics such as visitor traffic, form submissions, and active integrations. This allows you to track the growth of your business in real-time.

Can I show my service area on a map?

Yes. For mobile businesses (like contractors, mobile detailers, or delivery services), we include a Dynamic Service Area Map. This tells Google exactly which neighborhoods you serve, helping you rank higher for "near me" searches in those specific cities.

Subscription

How Does Billing Work?

Billing is automatic each month via Stripe. You’ll receive invoices for every transaction. You can upgrade, downgrade, or cancel at any time through our client portal with Stripe.

What Does “Cancel Any Time” Mean?

“Cancel any time” means you’re never locked in. You can end your subscription whenever you want, no contracts, no penalties. Your website stays live until the end of your billing period, and ownership of your site and domain transfers back to you. Taking a short break? Let us know, we can pause your plan and safely store your website until you’re ready to return.

What Happens If I Cancel My Subcription?

When you cancel, future billing stops immediately. We’ll help transfer full ownership of your domain and website back to you. Any licensed tools or features that require an active subscription will stop working after cancellation. Taking a short break? Let us know, we can pause your plan and safely store your website until you’re ready to return.

What Happens If I Miss A Payment?

We’ll always reach out before taking action. If a payment is missed, you’ll get friendly reminders and a grace period. After that, your website may be temporarily paused, but if you’re going through financial difficulties, just contact us at support@adoresystems.com. We can store your site or work out a solution until you’re ready to continue.

Website

What Is Website Design & Development?

Design is how your website looks and feels, layout, colors, images, and overall brand style.
Development is the process of turning that design into a fast, responsive, and functional website.

Do I Have Ownership Of My Website?

Yes. You fully own your website and domain. If you ever cancel, we’ll help transfer everything to you. The only exception is any licensed tools or features that require an active subscription, those will stop working.

How Long Will It Take To Build My Website?

Most websites are ready in 7–14 business days, depending on your plan and how quickly content is provided. Bigger projects take a bit longer, and we’ll confirm your timeline during onboarding.

Will My Website Work On Desktop, Laptop, Mobile, And Tablet?

Yes. Every website we build is fully responsive and designed to look great on desktop, mobile, and tablet. We test across devices to make sure your site works smoothly everywhere.

Does my website integrate with external tools?

Yes. We support seamless integrations with the tools you already use to run your business, including:

Payment Processors: Stripe, PayPal, and Visa.
Marketing & Social: Mailchimp, Instagram, TikTok, Facebook, and WhatsApp.
Communication: Gmail and custom email solutions.

SEO

What Is SEO?

SEO (search engine optimization) helps your site appear in search results such as Google Search, Yelp, ChatGPT.

Will My Website Show Up On Google?

Yes. Every website we build is SEO-ready and optimized to appear on Google. With proper setup and consistent updates, your business can start showing up in local and organic searches.

Will My Website Show Up On ChatGPT?

Yes. Our Growth Plan allows your business to appear in ChatGPT and other AI search tools. We optimize your content so AI systems can recognize, reference, and recommend your website when users ask about services like yours.

What’s The Difference: Basic, Enhanced, & Advanced SEO?

Basic SEO makes your website show up on Google Search.
Enhanced SEO helps your business appear on ChatGPT and other AI search tools.
Advanced SEO improves your ranking on both Google and ChatGPT so you show up higher and get more visibility.

Services

Website Design & Development

Custom features built by experts. We write clean, reliable code so you don't have to limit your creative vision with restrictive templates.

SEO & Discovery

Structured data and sitemaps help you rank. We make your site look professional in Google results so customers find you first.

Booking & Appointments

Stop playing phone tag. Allow clients to view availability and book slots 24/7 directly on your site.

Speed Optimization

We fine-tune code and images. Watch your Google PageSpeed score climb to 100/100 for better rankings.

Domain & SSL

We manage DNS records and auto-renewals. Includes free SSL so your site is always marked as "Secure".

Updates & Maintenance

We manage your content. Need to update a sale or holiday hours? Just tell us, and we handle the edits.

Daily Backups

Your data is safe. We create automated restore points every 24 hours. Rollback anytime with just one click.

Email Marketing

Grow your audience. Collect subscribers and send automated newsletters directly from your dashboard.

Can I sell products on my website?

Yes. We can set up E-commerce functionality that allows you to sell products, manage inventory, and process secure payments via Stripe or PayPal directly on your domain. (Note: Please check with our team if you have a large catalog, as extremely large stores may require a custom quote).

Do you provide Logo Design?

Yes. We offer professional logo design services. If you are a new business, we can create a custom brand identity for you. It is included in all plans.

Hosting & Security

What Does Hosting Mean?

Hosting means your website is stored on servers and served to visitors. Adore Systems manages hosting so you don’t handle the technical servers.

Where Are Your Hosting Servers Located?

We use global data centers and CDN routing to optimize speed and redundancy for your audience.

What Security Protections Are Included?

SSL, malware scanning, DDoS protection, web application firewall, Cloudflare-protected nameservers, and regular security monitoring.

What Uptime And Backups Do You Guarantee?

We target 99.9% uptime and maintain regular backups so we can restore your site if needed.

Support

What Does Updates & Maintenance Include?

Updates & Maintenance cover everything to keep your website running smoothly, content and design updates, performance monitoring, security patches, backups, and plugin or integration updates.

What Is A Dedicated Website Manager?

A Dedicated Website Manager is your single point of contact who knows your website inside and out. They handle requests, schedule updates, and keep you informed every step of the way.

How Do I Request Updates?

To request updates, just contact your Dedicated Website Manager or email support@adoresystems.com. All plans include unlimited updates, so we’ll take care of whatever you need.

How Fast Are Updates Completed?

Small updates? Usually done in minutes or a few hours. Bigger Updates? We schedule them and make sure they’re delivered smoothly.

How do I contact specific departments?

General Support: support@adoresystems.com
Sales Inquiries: sales@adoresystems.com
Career Opportunities: careers@adoresystems.com
General Information: info@adoresystems.com

What happens if my website goes down?

Our servers have a 99.9% uptime guarantee, monitored 24/7. In the rare event of an issue, our engineering team is alerted instantly to restore service, often before you even notice.

Careers

Is Adore Systems a remote company?

Yes. We are a remote-first digital agency. While our headquarters are in Los Angeles, CA, our team works remotely. We offer flexible schedules, equipment stipends, and professional development budgets.

How do I apply for a job at Adore Systems?

You can view full job descriptions and apply directly via the "Careers" section on our website. Alternatively, you can email your resume and portfolio to careers@adoresystems.com.

Are there open career positions at Adore Systems?

Yes. Adore Systems is currently hiring for the following remote roles:

Marketing Assistant: Supporting email campaigns and lead generation.
Design Assistant: Producing visual assets and maintaining brand consistency.
SEO Manager: Leading organic strategy and technical audits.
Web Developer: Building responsive front-end code (HTML/CSS/JS).
UX/UI Designer: Creating conversion-driven interfaces in Figma.
Back-End Developer: Architecting server-side APIs and database integrations.